Refund & Return Policy
At Prijyo Mart, customer satisfaction is our priority.
Returns
You may request a return if:
The product is damaged during delivery.
You received the wrong product.
The product is defective.
Return requests must be made within 30 days of delivery.
Non-Returnable Products
The following products cannot be returned:
Opened or used products
Products damaged by misuse
Refund Process
Once the returned product is inspected and approved, the refund will be processed and credited within 7-10 business days.
Replacement
If a product is damaged or incorrect, we may provide a replacement instead of a refund, depending on product availability. Exchanges and Replacement products will be delivered with in 5-7 days.
Shipping
The product will be shipped with in 2-3 days and will be delivered with in 5-6 days
Cancellation
Orders may be cancelled before dispatch. Once the order has been shipped, cancellation may not be possible.
Contact Us
For any return or refund request, please contact:
Prijyo Mart
Address: Kunore, Kaliyaganj, Uttar Dinajpur, West Bengal, India
Phone: +91 9876543210
Email: info@prijomart.com